{"id":22737,"date":"2025-03-26T09:06:45","date_gmt":"2025-03-26T08:06:45","guid":{"rendered":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/?p=22737"},"modified":"2025-03-26T09:06:47","modified_gmt":"2025-03-26T08:06:47","slug":"atom-evolucio-del-servei-sau","status":"publish","type":"post","link":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/general\/portada\/atom-evolucio-del-servei-sau\/","title":{"rendered":"\u00c0tom, evoluci\u00f3 del servei SAU"},"content":{"rendered":"\n
\"\"<\/a><\/figure>\n\n\n\n

\u00c0tom, la nova era de l\u2019assist\u00e8ncia tecnol\u00f2gica<\/strong><\/p>\n\n\n\n

L\u2019evoluci\u00f3 digital no s\u2019atura i, amb ella, tamb\u00e9 ho fan els serveis d\u2019assist\u00e8ncia tecnol\u00f2gica. Aix\u00ed neix \u00c0tom, la nova plataforma d\u2019atenci\u00f3 tecnol\u00f2gica omnicanal que substitueix el servei SAU. M\u00e9s enll\u00e0 d\u2019un canvi de nom, \u00c0tom representa una transformaci\u00f3 en la manera d\u2019oferir suport i solucions, posant l\u2019usuari al centre de tot.<\/p>\n\n\n\n

El nou servei s\u2019ha dissenyat per oferir una experi\u00e8ncia m\u00e9s \u00e0gil i eficient, amb diversos canals d\u2019atenci\u00f3 que s\u2019adapten a les necessitats de cada persona. L\u2019objectiu \u00e9s proporcionar respostes m\u00e9s r\u00e0pides, millorar la interacci\u00f3 i optimitzar els recursos per garantir una assist\u00e8ncia tecnol\u00f2gica efectiva i personalitzada.<\/p>\n\n\n\n

A trav\u00e9s d\u2019\u00c0tom, els usuaris poden accedir a suport t\u00e8cnic de manera m\u00e9s intu\u00eftiva i c\u00f2moda, aprofitant els avantatges d\u2019una plataforma moderna i adaptada als nous temps. La iniciativa suposa un pas endavant en l\u2019estrat\u00e8gia de transformaci\u00f3 digital i refor\u00e7a el comprom\u00eds amb la innovaci\u00f3 en el sector educatiu i tecnol\u00f2gic.<\/p>\n\n\n\n

Podeu trobar m\u00e9s informaci\u00f3 sobre aquesta evoluci\u00f3 al seg\u00fcent enlla\u00e7: \u00c0tom: evoluci\u00f3 del servei SAU<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u00c0tom, la nova era de l\u2019assist\u00e8ncia tecnol\u00f2gica L\u2019evoluci\u00f3 digital no s\u2019atura i, amb ella, tamb\u00e9 ho fan els serveis d\u2019assist\u00e8ncia […]<\/p>\n","protected":false},"author":1,"featured_media":22738,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[607,29,682],"tags":[],"class_list":["post-22737","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-culdig","category-portada","category-xtcd-2"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/posts\/22737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/comments?post=22737"}],"version-history":[{"count":1,"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/posts\/22737\/revisions"}],"predecessor-version":[{"id":22739,"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/posts\/22737\/revisions\/22739"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/media\/22738"}],"wp:attachment":[{"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/media?parent=22737"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/categories?post=22737"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/tarragones\/wp-json\/wp\/v2\/tags?post=22737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}