{"id":15589,"date":"2025-03-31T09:06:52","date_gmt":"2025-03-31T07:06:52","guid":{"rendered":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/?p=15589"},"modified":"2025-03-31T09:06:53","modified_gmt":"2025-03-31T07:06:53","slug":"atom-nou-servei-dassistencia-tecnologica-substitut-del-sau","status":"publish","type":"post","link":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/general\/atom-nou-servei-dassistencia-tecnologica-substitut-del-sau\/","title":{"rendered":"\u00c0TOM \u2013 Nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica substitut del SAU"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-content\/uploads\/usu1150\/2025\/03\/Captura-de-pantalla-2025-03-31-085530.jpg\"><img decoding=\"async\" src=\"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-content\/uploads\/usu1150\/2025\/03\/Captura-de-pantalla-2025-03-31-085530.jpg\" alt=\"\" class=\"wp-image-15590\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"has-medium-font-size\">Ja est\u00e0 actiu el\u00a0<strong>Portal ATOM<\/strong>!<\/p>\n\n\n\n<p class=\"has-medium-font-size\">El\u00a0<strong>Servei d\u2019Atenci\u00f3 a l\u2019Usuari (SAU) evoluciona cap a \u00c0tom<\/strong>\u00a0(<strong>Assist\u00e8ncia Tecnol\u00f2gica Omnicanal<\/strong>), un nou servei d&#8217;assist\u00e8ncia m\u00e9s eficient, f\u00e0cil i accessible.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">El\u00a0<strong>Portal ATOM<\/strong>\u00a0\u00e9s l\u2019aplicaci\u00f3 per notificar incid\u00e8ncies, fer peticions i consultes a ATOM relacionades amb els equipaments, serveis i infraestructures digitals proporcionats per la Generalitat de Catalunya.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Podr\u00e0s contactar amb els seus agents a trav\u00e9s de 5 canals: portal web, aplicaci\u00f3 d\u2019escriptori des del teu port\u00e0til docent, xat conversacional, tel\u00e8fon i correu electr\u00f2nic.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Tota la informaci\u00f3 sobre el nou Portal ATOM la trobar\u00e0s en el seg\u00fcent <a href=\"https:\/\/espai.educacio.gencat.cat\/Recursos\/Solucions-suport-TIC\/atom\/Pagines\/default.aspx\">enlla\u00e7<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ja est\u00e0 actiu el\u00a0Portal ATOM! El\u00a0Servei d\u2019Atenci\u00f3 a l\u2019Usuari (SAU) evoluciona cap a \u00c0tom\u00a0(Assist\u00e8ncia Tecnol\u00f2gica Omnicanal), un nou servei d&#8217;assist\u00e8ncia [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15590,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1,29,381],"tags":[],"class_list":["post-15589","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","category-portada","category-xtcd-antic-stac"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/posts\/15589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/comments?post=15589"}],"version-history":[{"count":1,"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/posts\/15589\/revisions"}],"predecessor-version":[{"id":15591,"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/posts\/15589\/revisions\/15591"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/media\/15590"}],"wp:attachment":[{"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/media?parent=15589"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/categories?post=15589"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/ripolles\/wp-json\/wp\/v2\/tags?post=15589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}