{"id":20459,"date":"2025-03-13T10:28:01","date_gmt":"2025-03-13T09:28:01","guid":{"rendered":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/?p=20459"},"modified":"2025-03-13T10:28:01","modified_gmt":"2025-03-13T09:28:01","slug":"atom-nou-servei-dassistencia-tecnologica-substitut-del-sau","status":"publish","type":"post","link":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/portada\/atom-nou-servei-dassistencia-tecnologica-substitut-del-sau\/","title":{"rendered":"\u00c0TOM &#8211; Nou servei d&#8217;assist\u00e8ncia tecnol\u00f2gica substitut del SAU"},"content":{"rendered":"<div id=\"ActualitatCosNoticia\">\n<div class=\"article-content\">\n<div id=\"ctl00_PlaceHolderMain_ctl09__ControlWrapper_RichHtmlField\" class=\"ms-rtestate-field\" aria-labelledby=\"ctl00_PlaceHolderMain_ctl09_label\">\n<div>\n<p><span lang=\"CA\" data-contrast=\"auto\"><strong><em style=\"font-family: inherit; font-size: 1em;\"><a href=\"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-20460\" src=\"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-1024x1024.png\" alt=\"\" width=\"153\" height=\"153\" srcset=\"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-1024x1024.png 1024w, https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-300x300.png 300w, https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-150x150.png 150w, https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-768x768.png 768w, https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia.png 1201w\" sizes=\"auto, (max-width: 153px) 100vw, 153px\" \/><\/a><\/em>\u00c0tom, el nou servei d&#8217;assist\u00e8ncia tecnol\u00f2gica omnicanal \u00e9s <\/strong><\/span><span lang=\"CA\" data-contrast=\"auto\">l\u2019evoluci\u00f3 del SAU, una nova forma de concebre i oferir el servei. Una forma m\u00e9s propera, r\u00e0pida i c\u00f2moda per oferir noves solucions i nous beneficis.<\/span><span data-ccp-props=\"{}\"> Va ser presentat en sessi\u00f3 seminari web de la <a href=\"https:\/\/projectes.xtec.cat\/digital\/formacio-docent\/xtcd\/subxarxa-de-la-coordinacio-digital-de-centre-cdc\/\" target=\"_blank\" rel=\"noopener\"><strong>4a sessi\u00f3 de la Subx CDC (primers minuts)<\/strong><\/a><\/span><\/p>\n<p><em style=\"font-family: inherit; font-size: 1em;\"><strong>Quan est\u00e0 previst que comenci a funcionar?<\/strong><\/em><span style=\"font-family: inherit; font-size: 1em;\"> A partir del 25 de mar\u00e7<\/span><\/p>\n<\/div>\n<div>\n<p><em><strong><span lang=\"CA\" data-contrast=\"auto\">Quins nous canals de comunicaci\u00f3 trobarem?<\/span><\/strong><\/em><\/p>\n<ul>\n<li><span lang=\"CA\" data-contrast=\"auto\"><strong>El portal d\u2019\u00c0tom<\/strong><\/span><\/li>\n<li><span lang=\"CA\" data-contrast=\"auto\"><strong>L\u2019aplicaci\u00f3 d\u2019\u00c0tom<\/strong><\/span><\/li>\n<li><span lang=\"CA\" data-contrast=\"auto\"><strong>Xat conversacional d\u2019\u00c0tom<\/strong><\/span><\/li>\n<\/ul>\n<p><span lang=\"CA\" data-contrast=\"auto\"><em><strong>Continuar\u00e0 activa l&#8217;atenci\u00f3 telef\u00f2nica?<\/strong> <\/em>S\u00ed, el tel\u00e8fon continuar\u00e0 sent el <strong>900 82 82 82<\/strong>.\u00a0<span data-ccp-props=\"{}\">\u00a0<\/span><\/span><\/p>\n<p><em><span lang=\"CA\" data-contrast=\"auto\"><strong>Quin ser\u00e0 el nou correu electr\u00f2nic?<\/strong> <\/span><\/em><span lang=\"CA\" data-contrast=\"none\"><a href=\"mailto:assistencia@atom.gencat.cat\">assistencia@atom.gencat.cat<\/a><\/span><span lang=\"CA\" data-contrast=\"auto\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p><em><span lang=\"CA\" data-contrast=\"none\"><strong>On puc trobar tota la informaci\u00f3?<\/strong><\/span><\/em><a title=\"Ves a la p\u00e0gina\" href=\"https:\/\/espai.educacio.gencat.cat\/Recursos\/Solucions-suport-TIC\/atom\/Pagines\/default.aspx\" target=\"_blank\" rel=\"noreferrer noopener\"><span lang=\"CA\" data-contrast=\"none\"><strong> Al Portal de Centre \/ Recursos i eines \/ Solucions i Suport TIC per als centres clicant aquest enlla\u00e7.\u00a0<\/strong><\/span><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00c0tom, el nou servei d&#8217;assist\u00e8ncia tecnol\u00f2gica omnicanal \u00e9s l\u2019evoluci\u00f3 del SAU, una nova forma de concebre i oferir el servei. Una forma m\u00e9s propera, r\u00e0pida i c\u00f2moda per oferir noves solucions i nous beneficis. Va ser presentat en sessi\u00f3 seminari web de la 4a sessi\u00f3 de la Subx CDC (primers minuts) Quan est\u00e0 previst que [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":20461,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[624,1033,65,308,296,310,1910,923,29,534,859],"tags":[1283,1241,1737,1924,1735,1197,1913,962],"class_list":["post-20459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-app","category-coordinacio-digital-centre","category-crp","category-escoles","category-full-novetats-crp","category-institut","category-novetats-abril-2025","category-ods-4","category-portada","category-xarxa-digital","category-xtcd","tag-coordinaciodigitalcentre","tag-xarxaterritorialculturadigital","tag-xtcd2425","tag-atom","tag-curs-24-25","tag-subxarxa-cdc","tag-suport-tic","tag-xtcd"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/posts\/20459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/comments?post=20459"}],"version-history":[{"count":1,"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/posts\/20459\/revisions"}],"predecessor-version":[{"id":20462,"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/posts\/20459\/revisions\/20462"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/media\/20461"}],"wp:attachment":[{"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/media?parent=20459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/categories?post=20459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-json\/wp\/v2\/tags?post=20459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}