{"id":25057,"date":"2025-03-26T09:23:35","date_gmt":"2025-03-26T08:23:35","guid":{"rendered":"https:\/\/serveiseducatius.xtec.cat\/badalona\/?p=25057"},"modified":"2025-03-26T10:36:32","modified_gmt":"2025-03-26T09:36:32","slug":"atom-nou-servei-dassistencia-tecnologica-substitut-del-sau","status":"publish","type":"post","link":"https:\/\/serveiseducatius.xtec.cat\/badalona\/portada\/atom-nou-servei-dassistencia-tecnologica-substitut-del-sau\/","title":{"rendered":"\u00c0TOM \u2013 Nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica substitut del SAU"},"content":{"rendered":"<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-25058 alignright\" src=\"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-content\/uploads\/usu1088\/2025\/03\/atom.png\" alt=\"\" width=\"376\" height=\"376\" srcset=\"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-content\/uploads\/usu1088\/2025\/03\/atom.png 300w, https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-content\/uploads\/usu1088\/2025\/03\/atom-150x150.png 150w\" sizes=\"auto, (max-width: 376px) 100vw, 376px\" \/>\u00c0tom, el nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica<\/strong> omnicanal \u00e9s\u00a0l\u2019evoluci\u00f3 del SAU, una nova forma de concebre i oferir el servei. Una forma m\u00e9s propera, r\u00e0pida i c\u00f2moda per oferir noves solucions i nous beneficis.\u00a0Va ser presentat en sessi\u00f3 seminari web de la\u00a0<a href=\"https:\/\/projectes.xtec.cat\/digital\/formacio-docent\/xtcd\/subxarxa-de-la-coordinacio-digital-de-centre-cdc\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>4a sessi\u00f3 de la Subx CDC (primers minuts)<\/strong><\/a><\/p>\n<p><em><strong>Quan est\u00e0 previst que comenci a funcionar?<\/strong><\/em>\u00a0 Ja funcionant des del 25 de mar\u00e7 de 2025<\/p>\n<p><em><strong>Quins nous canals de comunicaci\u00f3 trobarem?<\/strong><\/em><\/p>\n<ul>\n<li><strong><a href=\"https:\/\/atomgencat.onbmc.com\/\">El portal d\u2019\u00c0tom<\/a><\/strong><\/li>\n<li><strong>L\u2019aplicaci\u00f3 d\u2019\u00c0tom<\/strong>, a l\u2019escriptori dels port\u00e0tils<\/li>\n<li><strong><a href=\"https:\/\/atom.ctti.extranet.gencat.cat\/\">Xat conversacional d\u2019\u00c0tom<\/a><\/strong><\/li>\n<\/ul>\n<p><em><strong>Continuar\u00e0 activa l\u2019atenci\u00f3 telef\u00f2nica?<\/strong>\u00a0<\/em>S\u00ed, el tel\u00e8fon continuar\u00e0 sent el\u00a0<strong>900 82 82 82<\/strong>\u00a0(4).\u00a0\u00a0<\/p>\n<p><em><strong>Quin ser\u00e0 el nou correu electr\u00f2nic?<\/strong>\u00a0<\/em><a href=\"mailto:assistencia@atom.gencat.cat\">assistencia@atom.gencat.cat<\/a>\u00a0<\/p>\n<p><em><strong>On puc trobar tota la informaci\u00f3?<\/strong><\/em><a href=\"https:\/\/espai.educacio.gencat.cat\/Recursos\/Solucions-suport-TIC\/atom\/Pagines\/default.aspx\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u00a0Al Portal de Centre \/ Recursos i eines \/ Solucions i Suport TIC per als centres clicant aquest enlla\u00e7.\u00a0<\/strong><\/a><\/p>\n<p>#\u00e0tom #culturadigital #SAU<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00c0tom, el nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica omnicanal \u00e9s\u00a0l\u2019evoluci\u00f3 del SAU, una nova forma de concebre i oferir el servei. Una [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":25058,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[78,29],"tags":[2087,2083,2084],"class_list":["post-25057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-culturadigital","category-portada","tag-culturadigital","tag-atom","tag-sau"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/posts\/25057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/comments?post=25057"}],"version-history":[{"count":2,"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/posts\/25057\/revisions"}],"predecessor-version":[{"id":25068,"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/posts\/25057\/revisions\/25068"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/media\/25058"}],"wp:attachment":[{"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/media?parent=25057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/categories?post=25057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/badalona\/wp-json\/wp\/v2\/tags?post=25057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}