{"id":12723,"date":"2021-03-18T08:55:12","date_gmt":"2021-03-18T07:55:12","guid":{"rendered":"http:\/\/serveiseducatius.xtec.cat\/altemporda\/?page_id=12723"},"modified":"2025-09-23T10:56:32","modified_gmt":"2025-09-23T08:56:32","slug":"protocol-del-prestec","status":"publish","type":"page","link":"https:\/\/serveiseducatius.xtec.cat\/altemporda\/protocol-del-prestec\/","title":{"rendered":"Protocol del pr\u00e9stec"},"content":{"rendered":"<h3><b>CONDICIONS D\u2019\u00daS DEL SERVEI DE PR\u00c9STEC<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">L\u2019objectiu del present document \u00e9s establir els principis generals de la prestaci\u00f3 del servei de pr\u00e9stec de la mediateca del CRP de l\u2019Alt Empord\u00e0, especificar les condicions, persones usu\u00e0ries que en poden gaudir, per\u00edodes de pr\u00e9stec aix\u00ed com els procediments per a la resoluci\u00f3 d\u2019incid\u00e8ncies.<\/span><\/p>\n<h4><b>\u00a0Persones usu\u00e0ries\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Les persones usu\u00e0ries que vulguin participar del servei hauran de registrar-se a <\/span><a href=\"https:\/\/altemporda.mediateca.cat\/registrar-se\/\"><span style=\"font-weight: 400;\">https:\/\/altemporda.mediateca.cat\/registrar-se\/<\/span><\/a><span style=\"font-weight: 400;\"> amb el correu XTEC.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Les notificacions referents a reserves, peticions o altres incid\u00e8ncies derivades del servei es faran arribar a trav\u00e9s del correu electr\u00f2nic.<\/span><\/p>\n<h4><b>Condicions del servei\u00a0<\/b><\/h4>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">En relaci\u00f3 amb el <\/span><b>nombre de peticions<\/b><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">:<\/span>\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">La persona usu\u00e0ria podr\u00e0 tenir com a m\u00e0xim 10 peticions simult\u00e0nies. No podr\u00e0 fer una altra petici\u00f3 fins que retorni un dels documents.<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">En relaci\u00f3 amb la <\/span><b>durada del pr\u00e9stec i nombre de renovacions<\/b><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">:<\/span>\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">La durada del pr\u00e9stec \u00e9s de quinze (15) dies i es permetran fins a tres (3) renovacions, sempre que el document no estigui reservat i no hagi expirat la data de devoluci\u00f3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Si la persona usu\u00e0ria t\u00e9 documents pendents de retorn, no podr\u00e0 fer \u00fas del servei de pr\u00e9stec.<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">En relaci\u00f3 amb la <\/span><b>devoluci\u00f3 dels documents:<\/b><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Els usuaris i usu\u00e0ries de pr\u00e9stec han de mantenir els materials en bon estat, retornar-los en els terminis estipulats, reposar-los en cas de p\u00e8rdua o deteriorament i informar el personal del CRP de qualsevol desperfecte que hi observin.<\/span><\/p>\n<h4><b>Qu\u00e8 cal fer per sol\u00b7licitar un pr\u00e9stec?<\/b><\/h4>\n<ul style=\"list-style-type: disc;\">\n<li><span style=\"font-weight: 400;\">Tenir registre d\u2019usuari o usu\u00e0ria (podeu efectuar-lo a: <a href=\"https:\/\/altemporda.mediateca.cat\/registrar-se\/\" target=\"_blank\" rel=\"noopener\">https:\/\/altemporda.mediateca.cat\/registrar-se\/<\/a>).<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Consultar el cat\u00e0leg i comprovar que el material estigui disponible pel pr\u00e9stec.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Cal <strong>efectuar la reserva<\/strong> a trav\u00e9s del sistema de reserva en l\u2019espai web: <a href=\"https:\/\/altemporda.mediateca.cat\/recursos\/\" target=\"_blank\" rel=\"noopener\">https:\/\/altemporda.mediateca.cat\/recursos\/<\/a>.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Rebreu un correu de confirmaci\u00f3 de la sol\u00b7licitud de reserva.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Quan el material estigui disponible rebreu un correu electr\u00f2nic de confirmaci\u00f3 informant-vos que podeu passar a recollir el document al SEAE. <\/span>La persona usu\u00e0ria podr\u00e0 de pactar dia i hora de recollida del pr\u00e9stec amb el CRP.<\/li>\n<li><span style=\"font-weight: 400;\">Tres dies abans de finalitzar el per\u00edode de pr\u00e9stec, rebreu un correu recordatori per al retorn del material.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Podeu <strong>sol\u00b7licitar la pr\u00f2rroga<\/strong> del material prestat a trav\u00e9s <a href=\"https:\/\/www.mediateca.cat\/altemporda\/les-meves-reserves\" target=\"_blank\" rel=\"noopener\">https:\/\/www.mediateca.cat\/altemporda\/les-meves-reserves<\/a> <em>(cal estar identificats a l&#8217;aplicatiu de mediateca)<\/em> o b\u00e9 enviant un correu a <\/span><a href=\"mailto:crp-altemporda@xtec.cat\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">crp-altemporda@xtec.cat<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">En cas de no complir els terminis establerts, es requerir\u00e0 el retorn immediat del pr\u00e9stec per mitj\u00e0 de correu electr\u00f2nic i\/o tel\u00e8fon. Si la demora supera una setmana, la persona usu\u00e0ria no tindr\u00e0 acc\u00e9s al servei.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Un cop retornat el material, es far\u00e0 la revisi\u00f3 per comprovar que est\u00e0 en bon estat. Si el material no compleix les condicions adequades, s\u2019informar\u00e0 a la persona usu\u00e0ria en un termini de dos dies h\u00e0bils des del moment del seu retorn.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<div style=\"display: flex; align-items: center; justify-content: center;\"><iframe loading=\"lazy\" style=\"border: 1px solid #00688A;\" src=\"https:\/\/drive.google.com\/file\/d\/1-SR6287K0FA96LXrSai9b-35DO1y3L2w\/preview\" width=\"65%\" height=\"850px\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><\/span>&amp;lt;span<br \/>\ndata-mce-type=&#8221;bookmark&#8221; style=&#8221;display: inline-block; width: 0px;<br \/>\noverflow: hidden; line-height: 0;&#8221;<br \/>\nclass=&#8221;mce_SELRES_start&#8221;&amp;gt;&amp;lt;\/span&amp;gt;<\/iframe><\/div>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CONDICIONS D\u2019\u00daS DEL SERVEI DE PR\u00c9STEC L\u2019objectiu del present document \u00e9s establir els principis generals de la prestaci\u00f3 del servei de pr\u00e9stec de la mediateca del CRP de l\u2019Alt Empord\u00e0, especificar les condicions, persones usu\u00e0ries que en poden gaudir, per\u00edodes de pr\u00e9stec aix\u00ed com els procediments per a la resoluci\u00f3 d\u2019incid\u00e8ncies. \u00a0Persones usu\u00e0ries\u00a0 Les persones [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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