{"id":11070,"date":"2025-03-31T09:04:49","date_gmt":"2025-03-31T07:04:49","guid":{"rendered":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/?p=11070"},"modified":"2025-03-31T09:05:41","modified_gmt":"2025-03-31T07:05:41","slug":"atom-nou-servei-dassistencia-tecnologica-substitut-del-sau","status":"publish","type":"post","link":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/portada\/atom-nou-servei-dassistencia-tecnologica-substitut-del-sau\/","title":{"rendered":"\u00c0TOM \u2013 Nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica substitut del SAU"},"content":{"rendered":"<p><strong><a href=\"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-content\/uploads\/usu1798\/2025\/03\/atom.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11061 alignleft\" src=\"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-content\/uploads\/usu1798\/2025\/03\/atom.png\" alt=\"\" width=\"300\" height=\"300\" \/><\/a>\u00c0tom, el nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica<\/strong>\u00a0omnicanal \u00e9s\u00a0l\u2019evoluci\u00f3 del SAU, una nova forma de concebre i oferir el servei. Una forma m\u00e9s propera, r\u00e0pida i c\u00f2moda per oferir noves solucions i nous beneficis.\u00a0Va ser presentat en sessi\u00f3 seminari web de la\u00a0<a href=\"https:\/\/projectes.xtec.cat\/digital\/formacio-docent\/xtcd\/subxarxa-de-la-coordinacio-digital-de-centre-cdc\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>4a sessi\u00f3 de la Subx CDC\u00a0<\/strong><\/a><\/p>\n<p><em><strong>Quins nous canals de comunicaci\u00f3 trobarem?<\/strong><\/em><\/p>\n<ul>\n<li><strong><a href=\"https:\/\/atomgencat.onbmc.com\/\">El portal d\u2019\u00c0tom<\/a><\/strong><\/li>\n<li><strong>L\u2019aplicaci\u00f3 d\u2019\u00c0tom<\/strong>, a l\u2019escriptori dels port\u00e0tils<\/li>\n<li><strong><a href=\"https:\/\/atom.ctti.extranet.gencat.cat\/\">Xat conversacional d\u2019\u00c0tom<\/a><\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><em><strong>Continuar\u00e0 activa l\u2019atenci\u00f3 telef\u00f2nica?<\/strong>\u00a0<\/em>S\u00ed, el tel\u00e8fon continuar\u00e0 sent el\u00a0<strong>900 82 82 82<\/strong>\u00a0(4).<\/p>\n<p><em><strong>Quin ser\u00e0 el nou correu electr\u00f2nic?<\/strong>\u00a0<\/em><a href=\"mailto:assistencia@atom.gencat.cat\">assistencia@atom.gencat.cat<\/a><\/p>\n<p><em><strong>On puc trobar tota la informaci\u00f3?<\/strong><\/em><a href=\"https:\/\/espai.educacio.gencat.cat\/Recursos\/Solucions-suport-TIC\/atom\/Pagines\/default.aspx\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u00a0Al Portal de Centre \/ Recursos i eines \/ Solucions i Suport TIC per als centres clicant aquest enlla\u00e7.\u00a0<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p><a href=\"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-content\/uploads\/usu1798\/2025\/03\/atom.png\"><\/a>\u00c0tom, el nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica\u00a0omnicanal \u00e9s\u00a0l\u2019evoluci\u00f3 del SAU, una nova forma de concebre i oferir el servei. Una forma m\u00e9s propera, r\u00e0pida i c\u00f2moda per oferir noves solucions i nous beneficis.\u00a0Va ser presentat en sessi\u00f3 seminari web de la\u00a0<a href=\"https:\/\/projectes.xtec.cat\/digital\/formacio-docent\/xtcd\/subxarxa-de-la-coordinacio-digital-de-centre-cdc\/\" target=\"_blank\" rel=\"noreferrer noopener\">4a&hellip;  <a href=\"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/portada\/atom-nou-servei-dassistencia-tecnologica-substitut-del-sau\/\" title=\"Read \u00c0TOM \u2013 Nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica substitut del SAU\">Llegeix m\u00e9s\u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":11061,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[65,29],"tags":[],"class_list":["post-11070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crp","category-portada"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/posts\/11070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/comments?post=11070"}],"version-history":[{"count":3,"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/posts\/11070\/revisions"}],"predecessor-version":[{"id":11073,"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/posts\/11070\/revisions\/11073"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/media\/11061"}],"wp:attachment":[{"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/media?parent=11070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/categories?post=11070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/serveiseducatius.xtec.cat\/altaribagorca\/wp-json\/wp\/v2\/tags?post=11070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}